As the digital world becomes more interconnected, customer security is crucial to building trust with customers. Consumers expect companies to safeguard and protect their personal information and those who excel at this have an edge over those who do not. This article will discuss 10 key principles that all businesses should be aware of and implement to ensure the security of customer data.
The most basic type of customer data is personal information, which relates to any piece of information that can directly identify the individual. This includes names and telephone numbers. There are more sensitive data types that can have serious consequences if they fall into the wrong hands. For example the Social Security Number or credit card number. SPI also contains racial and ethnic origin, sexual preference, and other sensitive personal data.
SPI could be used for identity theft. This poses a serious threat to the personal as well as financial well-being of customers. When hackers obtain this kind of data they may use it to apply for credit cards or loans in the victim’s name, which can leave them with devastating effects.
To decrease the chance of data breaches, businesses should restrict the amount of SPI they collect and only make use of it for legitimate purposes. They should also use encryption on their servers as well as during transport to ensure that the data cannot be read by hackers. Finally, they should have tools for managing passwords as well as two-factor authentication in order to reduce the chance of data breaches that are blog How Modern Data Room Providers Are Setting New Standards triggered by compromised passwords.